Welcome to Bacchio Matteo. These Terms of Service govern your access to and use of our website, products, and services.
By visiting our website or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.
1. Company Information
This website is operated by:
Company Name: BACCHIO MATTEO
Business Address: Via Marconi 24 , c Binasco 20082 (MI)
Website: https://bacchio-matteo.com/
Customer Service Email: [email protected]
Customer Service Phone: +039 3444061871
Bacchio Matteo is an online retail store offering home, garden, outdoor living, décor, kids, and lifestyle products.
2. Online Store Use
By using our website, you confirm that:
- You are legally able to enter into a purchase agreement
- The information you provide is accurate and complete
- You will not use our website for unlawful, fraudulent, or harmful purposes
- You will not attempt to interfere with the normal operation or security of our website
We reserve the right to refuse service, cancel orders, or restrict access if we believe there is misuse, fraud, or violation of these Terms.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, prices, availability, dimensions, and specifications are accurate.
However, slight differences may occur due to screen display settings, photography lighting, product batches, manual measurements, material variations, or supplier updates.
Product images are provided for reference. The actual product may vary slightly in color, texture, size, or detail.
We reserve the right to update, modify, discontinue, or limit the availability of any product at any time without prior notice.
4. Orders
When placing an order, you agree to provide accurate billing, shipping, and contact information.
After you place an order, you may receive an order confirmation email. This confirmation means that we have received your order request, but it does not guarantee final acceptance of the order.
We reserve the right to cancel or refuse an order if:
- The item is out of stock
- Payment cannot be verified
- The shipping address is incomplete or invalid
- Fraudulent or suspicious activity is detected
- There is an error in product pricing or listing information
- The order violates these Terms or applicable law
If an order is cancelled after payment has been made, we will issue a refund to the original payment method.
5. Pricing and Payment
All prices are displayed on our website and may be updated without prior notice.
Available payment methods will be displayed at checkout. Payment must be completed before an order is processed.
We do not directly store your full credit card number, card security code, or complete payment credentials.
For more details, please refer to our Payment Policy.
6. Shipping and Delivery
Orders are usually processed within 1–3 business days after payment confirmation.
Estimated delivery times vary depending on your location, shipping method, customs processing, product availability, and courier conditions. Delivery estimates are not guaranteed.
Bacchio Matteo is not responsible for delays caused by customs, courier delays, incorrect shipping information, weather conditions, public holidays, or other events beyond our reasonable control.
For full shipping details, please refer to our Shipping Policy.
7. Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, customs fees, or other charges required by the destination country or region.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless clearly stated at checkout.
Customers are responsible for ensuring that the shipping address and import information provided are accurate.
8. Returns and Refunds
Return and refund requests are handled according to our Return & Refund Policy.
Customers may contact us if they are not satisfied with their purchase, received the wrong item, or received a damaged or defective product.
Approved refunds will be issued to the original payment method used at checkout. Refund processing times may vary depending on your bank, card issuer, or payment provider.
9. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible.
If your order has not yet been processed or shipped, we will do our best to cancel it and issue a refund.
If your order has already been shipped, cancellation may not be possible, and the request may need to be handled under our Return & Refund Policy.
10. Customer Information
You agree to provide accurate and current information when placing an order or contacting us.
Bacchio Matteo is not responsible for delivery failure, delays, or additional costs caused by incorrect customer information, including wrong shipping addresses, incorrect email addresses, or invalid phone numbers.
11. Website Content and Intellectual Property
All content on this website, including text, images, product photos, graphics, logos, page design, layout, and other materials, belongs to Bacchio Matteo or its content providers.
You may not copy, reproduce, modify, distribute, sell, publish, or use any website content without our prior written permission.
Use of our website does not grant you ownership or rights to any intellectual property displayed on the site.
12. Prohibited Activities
You agree not to:
- Use our website for fraudulent or illegal purposes
- Provide false or misleading information
- Attempt to access restricted areas of the website
- Interfere with website security or functionality
- Upload viruses, malware, or harmful code
- Copy or misuse our website content
- Use our website to violate any applicable law or regulation
We reserve the right to suspend access, cancel orders, or take appropriate action if prohibited activity is detected.
13. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics tools, and website hosting services.
These third-party services may have their own terms and privacy policies. Bacchio Matteo is not responsible for the actions, content, or policies of third-party service providers beyond our reasonable control.
14. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website or placing an order, you agree that we may collect, use, and process your information as described in our Privacy Policy.
15. Limitation of Liability
To the fullest extent permitted by law, Bacchio Matteo shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the specific order involved.
Nothing in these Terms is intended to exclude any rights that cannot be excluded under applicable consumer protection laws.
16. Force Majeure
Bacchio Matteo shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, transportation disruptions, customs delays, strikes, government actions, public health events, technical failures, or courier service interruptions.
17. Changes to These Terms
We may update or modify these Terms of Service from time to time.
Any updated version will be posted on this page. Continued use of our website after changes are posted means you accept the revised Terms.
18. Contact Information
If you have any questions about these Terms of Service, your order, payment, shipping, return, or refund, please contact us:
Company Name: BACCHIO MATTEO
Business Address: Via Marconi 24 , c Binasco 20082 (MI)
Email: [email protected]
Phone: +039 3444061871