Thank you for visiting Bacchio Matteo. We are here to help with questions about our products, your order, payment, shipping, return, refund, or general customer service needs.
Customer Service
Email: [email protected]
Phone: +039 3444061871
Please include your order number when contacting us about an existing order. This helps our customer service team review your request more quickly and provide accurate support.
Company Information
Company Name: SANDEBEE SERVICE INC
Business Address: Via Marconi 24 , c Binasco 20082 (MI)
Website: https://bacchio-matteo.com/
Support Topics
You may contact us for help with:
- Product questions
- Order confirmation
- Shipping and tracking updates
- Payment questions
- Return or refund requests
- Damaged, defective, or incorrect items
- Missing items
- General customer service support
Response Time
Our customer support team usually responds within 24–48 business hours.
Response times may be slightly longer during weekends, public holidays, promotional periods, or high-volume seasons. We appreciate your patience and will do our best to assist you as soon as possible.
Important Notice
For your security, please do not send your full card number, card security code, banking password, or other sensitive payment information by email.
Payments on our website are processed through secure third-party payment providers, and we do not ask customers to share complete card details through customer service messages.